At Accsmaster, we are committed to providing high-quality accounts as described. To protect our customers’ rights, we apply the following warranty policy:
1. Scope of Application
Applies to all accounts purchased at Accsmaster.
The warranty period is specified for each product (e.g., 24 hours, 3 days, 7 days...).
2. Warranty Conditions
Account cannot be logged in, has incorrect information, or does not match the description.
Account is disabled/banned within the warranty period without customer violations of the platform’s policy.
Customers must provide the order ID and evidence (screenshot/proof) when requesting a warranty.
3. Cases Not Covered by Warranty
Customers change account information (email, password, phone number, etc.) leading to loss of access.
Customers use the account in violation of the platform’s terms (spamming, running prohibited ads, abuse...).
The account is beyond the warranty period.
4. Warranty Solutions
Replacement with a new account of the same type.
Or a refund (if replacement accounts are not available).
5. Warranty Request Process
Contact our support team via Live Chat or Ticket within the warranty period.
Provide order details and describe the issue.
Our support team will review and respond within 24 business hours.
6. Notes
Warranty policy may vary depending on the product. Please check product details before purchase.
Customers are advised to change the password after receiving the account for better security.